Oct 6, 2024 • 6 min read
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Blackpool hotel branded a ‘hovel’ charges couple for negative review
James Smart
Aug 20, 2019 • 0 min read
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A hotel in northwest England has charged a couple £100 after they left a negative review on TripAdvisor. Tony and Jan Jenkinson described the Broadway Hotel in Blackpool as a ‘rotten stinking hovel’. They later found that they had been charged an additional £100 for their stay. The hotel’s booking document warns that ‘for every bad review left on any website, the group organiser will be charged’. A previous reviewer had complained that staff drank cans of cider while serving breakfast. Trading standards officials are investigating the hotel’s policy, which may be illegal. Read more: dailymail.co.uk
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